Returns & Exchanges
At Eden & Om, we want you to be completely enamored with your home sanctuary; if a piece doesn't perfectly fit your space, we offer a 30-day return window for most items in original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our studio safely.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing